OUR GUARANTEE & PRIVACY POLICY We Guarantee our merchandise and offer a 100% money back, on any item you are not happy with. To receive a full refund or trade allowance you must notify us within 10 days after the delivery of the product. All returned items must be new and undamaged original packaging. Warranty Service: Contact us with any problems you have concerning any manufacturer's warranty. You must obtain a return authorization number before returning any merchanise. We will provide all information needed for your return of any defective product.  Security for buyers when ordering through a Yahoo! Store. The following is a description of steps Yahoo! takes to protect your information from misuse when ordering through a Yahoo! Store. Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data. STREAMSIDE FLY FISHING will not sell, release or pass on, customer information of any kind, to other parties - for any reason. Our Customer Information shall be used for the sole internal purposes of Streamside Fly Fishing. Our store has teamed up with Yahoo to provide . . A SAFE & SECURE SHOPPING SITE. Joan & Darrel Yager, Owners Streamside Fly Fishing " We Work Hard To Make Fly Fishing Exciting & Affordable! " Contact Us With Any Questions You May Have . . Click Here! with industry-standard SSL encryption. This means when you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to our store. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant. If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you don't have to worry that your credit card number will be intercepted on the way to a secure web site. According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." Credit Card Verification Systems: The following Verification Systems are used to protect our customers credit card accounts. If your order does not pass our Verification System, it will be canceled. Cedit Card Information ( address - card number - card security code ) provided to process your order must match the information provided to the issuing bank of the credit card. If it does not match, the order will be flagged " PENDING REVIEW ". We do not process any orders which are flagged as indicated above. The person whom processed the order will be sent an email indicating the problem with the order and will have to re-process the order using the correct information. Reasons why your order might be flagged: 1. If you moved since your credit card was issued and have not changed your personal information with the bank which issued you the credit card. 2. A simple mistake was made while processing your order. 3. Someone is using credit card information which does not belong to them. AVS (Address Verification System) is a system that attempts to match the billing address that your customers enter in the Billing Address fields during checkout. When the credit card entered is authorized, AVS checks to see if the cardholder's address entered during checkout matches the address information on file with the issuing bank. AVS returns codes that match AVS Rules set by you about the address such as if the address and or zip/postal code match. CVV (Card Verification Value) is a system that matches the credit card number with a 3 digit security code that appears on the back of the credit card. Requiring customers to enter this additional field provides an extra level of cardholder verification. Please note: The Yahoo! Merchant Solutions payment gateway does not support CVV for American Express.  |